Privacy Policy

Last Updated: 29/05/2025

Pickleball Circuit ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.pickleballcircuit.co.uk (the "Site"), including any other media form, media channel, mobile website, or mobile application related or connected thereto. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the "Last Updated" date of this Privacy Policy. Any changes or modifications will be effective immediately upon posting the updated Privacy Policy on the Site, and you waive the right to receive specific notice of each such change or modification.

You are encouraged to periodically review this Privacy Policy to stay informed of updates. You will be deemed to have been made aware of, will be subject to, and will be deemed to have accepted the changes in any revised Privacy Policy by your continued use of the Site after the date such revised Privacy Policy is posted.

1. Collection of Your Information

We may collect information about you in a variety of ways. The information we may collect on the Site includes:

• Personal Data: Personally identifiable information that you voluntarily give to us when you register with the Site, complete your player profile, or when you choose to participate in various activities related to the Site, such as event registration and partner searches. This information includes:
  • Required for Account/Profile: Your name, surname, email address, and gender.
  • Optional Profile Information: Your date of birth, phone number, city, country, DUPR ID, and DUPR rating.
  You are under no obligation to provide us with optional personal information; however, your refusal to do so may prevent you from using certain features of the Site (like registering for age-restricted event categories if date of birth is not provided). Refusal to provide required information may prevent account creation or core site usage.
• Derivative Data: Information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site.
• Financial Data: Financial information related to your payment method (e.g., valid credit card number, card brand, expiration date) that we may collect when you register for paid events. We store only very limited, if any, financial information. Otherwise, all financial information is stored by our payment processor, Stripe. You are encouraged to review Stripe's privacy policy: https://stripe.com/privacy.
• Data From Social Networks (Google OAuth): User information from Google if you connect your account, such as your name, email address, profile picture, gender, and birth date (depending on your Google privacy settings and permissions granted). If you register via Google, we may still require you to provide additional profile information (like surname, gender, or birthday if not provided by Google) to complete your Pickleball Circuit profile.

2. Use of Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:

• Create and manage your account.
• Process your registrations and payments for events.
• Facilitate partner searches and team formation for events.
• Generate and display event schedules and results.
• Email you regarding your account or event registrations.
• Send you newsletters or promotions (with your consent where required).
• Enable user-to-user communications (e.g., partner requests).
• Communicate with you about your account or specific event logistics (potentially via phone if provided and consented for urgent matters).
• Tailor event suggestions or display regional information (if you provide city/country data).
• Monitor and analyze usage and trends to improve the Site.
• Notify you of updates to the Site.
• Prevent fraudulent transactions and protect against criminal activity.
• Resolve disputes and troubleshoot problems.

3. Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

• By Law or to Protect Rights: If necessary to respond to legal process, investigate violations of our policies, or protect the rights, property, and safety of others.
• Third-Party Service Providers: With third parties that perform services for us or on our behalf, including payment processing (Stripe), email delivery, and hosting services.
• Event Participants & Public Display: Your name, surname, and DUPR rating (if provided) may be publicly visible on event participant lists, schedules, and results. Team information will also be public.
• With Your Consent: We may disclose your personal information for any other purpose with your consent.

We do not sell your personal information to third parties.

4. Tracking Technologies

• Cookies and Web Beacons: We may use cookies and other tracking technologies to help customize the Site and improve your experience. You can remove or reject cookies through your browser settings, but this may affect Site functionality.
• Website Analytics: We may use third-party vendors like Google Analytics to analyze Site usage. By accessing the Site, you consent to the collection and use of your information by these vendors.

5. Third-Party Websites

The Site may contain links to third-party websites. We are not responsible for the privacy and security practices of these third parties.

6. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure your information, no security measures are perfect, and no method of data transmission can be guaranteed against interception or misuse.

7. Policy for Children

We do not knowingly solicit information from or market to children under the age of 13. If you become aware of any data we have collected from children under 13, please contact us.

8. Controls for Do-Not-Track Features

We do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online.

9. Your Data Protection Rights (e.g., under GDPR/UK GDPR)

If you are a resident of the UK or EEA, you have rights including access, rectification, objection, restriction, data portability, and withdrawal of consent regarding your personal data. Please contact us to exercise these rights. You also have the right to complain to a supervisory authority like the ICO (Information Commissioner's Office) in the UK.

10. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, and to comply with our legal obligations, resolve disputes, and enforce our policies.

11. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:
[email protected]
PickleballCircuit